Pricing for most of our inventory is available on our website. Please note, there may be items that incur additional fees and/or do not have pricing listed online due to the nature of the product. For any questions about pricing, please call us at 313 409 1059. 

Payment is due before items are released to a customer. A deposit is required on the initial order, with the balance due upon release of the order.

Yes, we offer long-term rentals for tents, outdoor events, corporate events, weddings, and residential events. Speak to one of our event consultants for more details.

We do offer customer pickup at our Dearborn warehouse location. Please note, not all items in our inventory are available for customer pick up so please confirm your request with an Event Rental Consultant before scheduling a CPU (Customer Pick Up) order. We can help you load the items into your vehicle. You are responsible for securing them and making sure they return in the same condition as used. A pickup fee may be charged for pick ups and drop offs outside our normal operating hours.

Early planning ensures product availability. The reservation fee is your assurance that the items requested will be available on the day you request. In so much as we will turn other people away to accommodate your reservation, cancellations can result in forfeiture of your deposit. Please be sure of your plans before making reservations.

Delivery fees are based on mileage, time and distance from our warehouse locations.

We will reach out to you well in advance of your event to schedule the delivery and pickup time. The logistics team will be in touch with you during the entire process if there are any changes.

Set up and take down services are available for an additional charge. These arrangements MUST be made in advance of delivery and pickup.

Responsibility for equipment remains with the renter from time of receipt to time of return. Tables and chairs should be knocked down, stacked and ready for pickup in the same manner it was delivered. Items not meeting these conditions are subject to additional fees. 

We do charge for missing, broken, damaged and weather damaged items. Be sure equipment is secured when not in use and protected from weather.

Our standard on-site delivery and pick up window is 8am-11pm, 7 days a week. Anything outside of those windows incurs an additional fee. We do ask for a 6+ hour window to avoid additional fees.

Additions are welcome based on availability. Small deletions prior to delivery (except tents) can be accommodated. Major deletions can result in forfeiture of deposit.

Additions made after 12 noon on the day before a scheduled delivery are welcome, subject to availability, but may incur an extra delivery fee.

If you know you will be home, please call us with instructions as to where the merchandise is to be left. If you are not home and we have no instructions it will cause a delay and an extra cost to you for rescheduling a truck.

When the delivery truck arrives, please clear the path to the setup location. For example, if you are setting up in your back yard, please make sure their are no vehicles in your driveway. If a delivery is to be made to a different floor, there may be additional costs. Our personnel are instructed to neatly stack or setup all items in a mutually convenient place.