FAQs
If you’re not finding what you’re looking for, open up a chat or give us a ring. We’ll strive to satisfy every request. Some of our items are just too complicated to sell over the internet, but our customer service agents are experienced and are here to help.
Frequently Asked Questions
Pricing for most of our inventory is available on our website. Please note, there may be items that incur additional fees and/or do not have pricing listed online due to the nature of the product. For any questions about pricing, please call us at 313 409 1059-LAVISH.
Our Woburn, MA, Stoughton, MA and Aquidneck Island locations have warehouses and offer customer pick up. Please note, not all items in our inventory are available for customer pick up so please confirm your request with an Event Rental Consultant before scheduling a CPU (Customer Pick Up) order.
Delivery fees are based on mileage, time and distance from our warehouse locations.
You may call the main line on the day of your scheduled delivery. Please have your order number and address for delivery available. The Sales team can access your order and confirm your status with our dispatch team.
Our standard on-site delivery and pick up window is 6am-6pm, anything outside of those windows incurs an additional fee. We do ask for a 6+ hour window to avoid additional fees.